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Don’t Know Your Username or Password?

Here are a few things to try if you don’t know your username or password:

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If you were not given a username or password, try logging in with your network username and password. Some organizations will set up Camtasia Relay to use these network credentials.

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In the Camtasia Relay Login dialog box, click Forgot password. In some cases, you can reset your password on the Camtasia Relay website.

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Log in as a Guest Presenter. You can still record even if you do not know your username or you forgot your password.

Keep in mind that when recording as a Guest, either you (once you find your password) or the Administrator must authorize the presentation before it can process.

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If you can’t remember your username or password and none of the above work for you, contact your Camtasia Relay Administrator.

To Log In As a Guest Because You Forgot Your Username or Password

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Click Log In.

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Click Guest.

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Enter your name.

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Enter your email in the Guest of field.

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Click Submit.

Log in as a guest if you forget your username or password.

See also

Log In to Camtasia Relay

Why Log In?

Do I Have To Log In Before Recording?

Record for Someone Else

More Help